Online Review
Definición
A written evaluation or assessment of a business, product, or service published on the internet by a customer or user.
An online review is a customer-written evaluation published on platforms like Google, Facebook, or Trustpilot. Reviews typically include a star rating (1-5) and written comments about the experience.
Why Online Reviews Matter
Online reviews directly influence purchasing decisions, with 93% of consumers reading reviews before making a purchase. They also impact local SEO rankings and business credibility.
Términos Relacionados
Explore conceptos y terminología relacionados.
Information provided by customers about their experience with a business, product, or service.
Review PlatformA website or application where customers can leave reviews and ratings for businesses, products, or services.
Star RatingA numerical score, typically from 1 to 5 stars, that represents overall customer satisfaction with a business or product.
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