Terms of Service

Rules for using our services

Last updated: 15/12/2025

By using Otiview, you agree to these terms of service. Please read them carefully.

Legal Notice

In compliance with the French Digital Economy Confidence Act (LCEN), here is the legal information for this website:

  • Company: LAS GROUP
  • Legal Representative: Toure Lassana
  • SIREN: 999 437 320
  • Email: support@otiview.com
  • Hosting: Vercel Inc., 340 S Lemon Ave #4133, Walnut, CA 91789, USA (vercel.com)

Acceptance of Terms

By creating an account or using our services, you agree to be bound by these terms. If you do not accept these terms, please do not use our services.

Service Description

Otiview is a SaaS customer review management platform that allows you to:

  • Centralize your reviews from Google, Facebook, TripAdvisor, Trustpilot, Judge.me, and Yotpo
  • Create and send review invitation campaigns via email and SMS
  • Analyze your reviews with artificial intelligence
  • Manage your clients and their information

User Responsibilities

As a user, you agree to:

  • Provide accurate and up-to-date information
  • Maintain the confidentiality of your credentials
  • Use the service in compliance with applicable laws
  • Not send spam or unsolicited content
  • Respect the terms of use of connected third-party platforms

Prohibited Uses

It is strictly prohibited to:

  • Use the service for illegal activities
  • Send fake reviews or manipulate reviews
  • Collect data without consent
  • Attempt to bypass security measures
  • Resell or redistribute the service without authorization

Billing and Payments

Subscriptions are billed according to the chosen plan:

  • Payments are processed securely via Stripe
  • Subscriptions renew automatically
  • You can cancel at any time from the settings
  • Subscriptions are non-refundable. Account credits may be applied for downgrades

Limitation of Liability

Otiview is provided "as is". We do not guarantee:

  • Uninterrupted or error-free service
  • Availability of third-party platforms
  • Specific results in terms of reviews obtained

Termination

We reserve the right to suspend or terminate your account in case of violation of these terms. You can delete your account at any time from the settings.

Modifications to Terms

We may modify these terms at any time. Significant changes will be notified to you by email. Continued use of the service after notification constitutes acceptance of the new terms.

Contact

For any questions regarding these terms, contact us at:

Contact

For any questions regarding these terms, contact us at:

support@otiview.com
Terms of Service | Otiview