Customer Feedback

general

Definición

Information provided by customers about their experience with a business, product, or service.

Customer feedback includes formal reviews, survey responses, support tickets, social media comments, and direct communications. It is the foundation of continuous improvement.

Términos Relacionados

Explore conceptos y terminología relacionados.

Online Review

A written evaluation or assessment of a business, product, or service published on the internet by a customer or user.

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