Otiview reads your reviews and tells you
what to fix
Centralize your Google and Facebook reviews, let AI surface the recurring problems, and get a report with concrete actions. Collect more via email, SMS and QR code.
Direct customers to leave reviews on platforms like
Automatically sync your reviews from:
The all-in-one review platform for local businesses
Otiview is an online reputation management platform for local businesses. It automatically collects Google and Facebook reviews through official OAuth connections and brings them together in a single dashboard, so owners no longer switch between tabs to see what their customers say.
Otiview analyzes reviews with AI to surface recurring themes, sentiment and critical problems, then produces a prioritized report of concrete actions that can be downloaded as a PDF. It also suggests replies to Google reviews in the language of each review, which the owner reviews and publishes in one click, and never posts automatically.
Otiview helps businesses collect more reviews through automated email and SMS campaigns, one-click Quick Invites and printable QR code stands. It manages several locations from one account, is built for restaurants, salons, garages, clinics, hotels and marketing agencies handling multiple clients, and always keeps the public review option visible so it stays in line with Google's guidelines.
Otiview offers a 7-day free trial with no credit card, then paid plans starting at $29 per month.
A reputation that takes care of itself.
Connect Google, add your customers. Otiview collects, syncs, analyzes and alerts you. The only thing you move by hand is your rating. Upward.
On autopilot
Every new customer gets their invite on its own, a few days later. Set once, forever.
Every day
Your Google and Facebook reviews come in on their own, every day, on every plan.
When it moves
A summary keeps you posted: new reviews, rating shifts, a negative to handle. Analyze in one tap.
That evolves
Each analysis shows what is improving, what persists, what is new since the last one.
Give unhappy customers a direct channel
After rating, every customer can post a public review. Customers who had a poor experience are also offered a direct line to you first, so you can make things right.
- Everyone can always leave a public review on the platforms you configure
- Unhappy customers are also offered a private channel to reach you directly
- Empathy message customizable per campaign
- On your side, reply publicly to Google reviews with an AI suggestion, complementing the private channel
Your Unified Dashboard
2 sources connected
Centralize All Your Reviews in One Place
Connect your accounts and automatically sync reviews from major platforms. No more switching between dashboards.
- Automatic synchronization based on your plan
- Unified dashboard for all your reviews
- Multi-source AI analysis
- Real-time notifications for new reviews
Start Collecting Reviews in Minutes
Import Customers
Upload your customer list via CSV or add them manually with their contact details.
Send Requests
Create campaigns for bulk sending or use Quick Invite for instant outreach.
Grow Reputation
Watch your online ratings soar as positive reviews flow to public platforms.
Understand Your Reviews with Artificial Intelligence
Let AI analyze your customer feedback and uncover actionable insights automatically.
- Automatic theme and sentiment detection
- Critical problem identification with priorities
- Actionable improvement suggestions
- Downloadable PDF reports
- AI chat for follow-up questions
AI Analysis
127 reviews analyzed
Service quality is your major strong point
Wait time mentioned in 23% of negative reviews
Optimize the appointment scheduling process
A solution for schools and training organizations
Equip your students and learners with professional online reputation management tools. Bulk licenses, preferential rates.
- Bulk licenses for all your students
- One unique code shared by the whole organization
- Admin dashboard to track usage
- Volume-based preferential pricing
- Dedicated support for institutions
Ideal for
B2B Education
Un code unique pour toute l'organisation
Frequently asked questions about Otiview
What is Otiview and who is it for?
Otiview is an online reputation management platform for local businesses such as restaurants, salons, garages, clinics and hotels, as well as marketing agencies and franchises managing several locations. It centralizes reviews, analyzes them with AI and helps collect more of them from a single dashboard.
Which review platforms does Otiview connect to?
Otiview synchronizes Google and Facebook reviews through official OAuth connections, with no scraping. Google and Facebook are the two sources synced today; reviews collected through Otiview's own campaigns and QR code pages are stored alongside them.
How does Otiview help a business get more Google reviews?
Otiview sends review invitations by email and SMS, offers one-click Quick Invites, and generates printable QR code stands that customers can scan in person. New customers can also be invited automatically a few days after being added.
Can Otiview reply to reviews automatically?
Otiview suggests a reply to each Google review, written by AI in the language of the original review. The owner edits it if needed and publishes it in one click. Otiview never publishes a reply automatically.
Is it legal to filter or hide negative reviews with Otiview?
No, and Otiview does not do review gating. The public review option is always shown to every customer, whatever the rating. Otiview additionally offers a private feedback channel for unhappy customers, which stays in line with Google's guidelines.
How much does Otiview cost?
Otiview starts at $29 per month (USD), with higher plans at $79 and $199. Every plan includes a 7-day free trial that does not require a credit card.
Does Otiview support multiple locations?
Yes. A single account can manage several businesses, each with its own reviews, clients, campaigns and integrations. This makes Otiview suitable for franchises, networks and marketing agencies handling multiple clients.
What languages does Otiview support?
The Otiview interface and its AI review analysis are available in 5 languages (English, French, Spanish, Chinese and Arabic), and review invitation templates are available in 20 languages.
How is Otiview different from Birdeye, Podium or other tools?
Otiview offers AI review analysis and AI-assisted Google replies on transparent plans starting at $29 per month, where many alternatives start in the hundreds. Detailed side-by-side comparisons are available on the Otiview compare pages.
Ready to Transform Your Online Reputation?
Start collecting more positive reviews and build trust with your customers today.