Churn Rate

general

Definición

The percentage of customers who stop using a business products or services during a given time period.

Monitoring reviews can help predict and reduce churn by identifying recurring complaints and addressing them proactively before customers leave.

Explore conceptos y terminología relacionados.

The total revenue a business can expect from a single customer account throughout their relationship.

The ability of a business to keep its existing customers over time rather than losing them to competitors.

Ponga estos conceptos en práctica con la plataforma de gestión de reseñas impulsada por IA de Otiview.