Average Rating
reviews
Definition
The mean star rating calculated from all reviews a business has received.
Average rating is a key metric displayed prominently on review platforms. Even small improvements (e.g., 3.8 to 4.2) can significantly impact consumer decision-making and click-through rates.
Related Terms
Explore related concepts and terminology.
Review Score
A composite score representing overall business performance based on review data and ratings.
Review VolumeThe total number of reviews a business has accumulated across all platforms.
Star RatingA numerical score, typically from 1 to 5 stars, that represents overall customer satisfaction with a business or product.
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