Review Score
reviews
Definition
A composite score representing overall business performance based on review data and ratings.
Review scores may factor in rating, volume, recency, and response rate. Different platforms calculate scores differently, but all aim to provide a quick assessment of business quality.
Related Terms
Explore related concepts and terminology.
Average Rating
The mean star rating calculated from all reviews a business has received.
Reputation ScoreA numerical score that quantifies a business overall online reputation based on multiple factors.
Star RatingA numerical score, typically from 1 to 5 stars, that represents overall customer satisfaction with a business or product.
← Back to Glossary
Improve Your Online Reputation
Put these concepts into practice with Otiview's AI-powered review management platform.