Star Rating
reviews
Definition
A numerical score, typically from 1 to 5 stars, that represents overall customer satisfaction with a business or product.
Star ratings provide a quick visual summary of customer satisfaction. Most platforms use a 1-5 scale where 5 stars represents excellent and 1 star represents poor experience.
Related Terms
Explore related concepts and terminology.
Average Rating
The mean star rating calculated from all reviews a business has received.
Online ReviewA written evaluation or assessment of a business, product, or service published on the internet by a customer or user.
Review ScoreA composite score representing overall business performance based on review data and ratings.
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