Review Generation

industry

Definition

Strategies and tactics used to proactively generate new customer reviews for a business.

Review generation encompasses all methods of encouraging customers to share feedback: post-purchase requests, in-store prompts, QR codes, follow-up campaigns, and more.

Related Terms

Explore related concepts and terminology.

Review Collection

The systematic process of soliciting and gathering customer reviews through various channels and methods.

Review Request

A message sent to a customer asking them to leave a review about their experience with a business.

← Back to Glossary

Improve Your Online Reputation

Put these concepts into practice with Otiview's AI-powered review management platform.

Create Free Account View Pricing

Review Generation - Review Management Glossary | Otiview | Otiview