Text Mining
Definition
The process of extracting meaningful information and patterns from large volumes of unstructured text data like reviews.
Text mining applied to reviews reveals hidden patterns, common complaints, trending topics, and emerging issues that might not be apparent from individual review reading.
Related Terms
Explore related concepts and terminology.
A branch of artificial intelligence that enables computers to understand, interpret, and generate human language.
Sentiment AnalysisThe use of natural language processing to identify and extract subjective information from text, determining whether content is positive, negative, or neutral.
Topic ModelingAn AI technique that automatically identifies themes and topics discussed across a collection of reviews.
Improve Your Online Reputation
Put these concepts into practice with Otiview's AI-powered review management platform.