Sentiment Score
metrics
Definition
A numerical value that quantifies the emotional tone of text, indicating whether content is positive, negative, or neutral.
Sentiment scores are generated by NLP algorithms analyzing review text. They help businesses quickly identify the emotional tone of customer feedback at scale.
Related Terms
Explore related concepts and terminology.
Brand Sentiment
The overall emotional tone and attitude expressed by customers about a brand in their reviews and online mentions.
Sentiment AnalysisThe use of natural language processing to identify and extract subjective information from text, determining whether content is positive, negative, or neutral.
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