Click-Through Rate
metrics
Definition
The percentage of people who click on a link or call-to-action after viewing it.
CTR is important for review request campaigns. Higher CTR means more customers are engaging with your review requests, leading to more reviews.
Related Terms
Explore related concepts and terminology.
Conversion Rate
The percentage of visitors who complete a desired action such as making a purchase or leaving a review.
Open RateThe percentage of email recipients who open a review request email.
Review RequestA message sent to a customer asking them to leave a review about their experience with a business.
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