Get more Google reviews for your restaurant
Updated October 6, 2026
Before choosing where to eat, most people check your Google rating and reviews. A lively profile, with recent reviews and replies from the restaurant, builds trust and helps you show up on Google and Google Maps right when someone is looking for a place nearby.
Otiview brings your Google and Facebook reviews into one dashboard and helps you collect more of them, then reply to each one, without eating into your service. Here is how a restaurant does it in practice, while staying within Google's rules.
Collect reviews at the table with a QR code
A restaurant has an advantage few businesses have: the guest is on site and happy when the check arrives. A QR poster on the table, at the counter or tucked into the check presenter brings the guest to your Google review page in one tap, while they are still seated.
Otiview generates these printable QR posters in every standard size (A0 to A8, from a table tent to an entrance poster) and lets you create several named QR codes per location, for example one for the dining room and one for the terrace.
Follow up after the meal, by email or SMS
Not every guest scans on site. An invitation sent shortly after the meal, by email or SMS, lands at the right moment: the memory is fresh and leaving a review takes one tap. This works especially well for bookings and regulars whose contact you already have.
With Otiview you send these invitations as a campaign or one at a time, and auto-collection can send them on its own a few days after you add the guest, in their language, with a cap so you never over-ask.
Reply to every review, in the guest's language
Replying to reviews, good and bad, shows future guests there is an attentive team behind the profile. For each Google review, Otiview suggests a reply written by AI in the language of the review, which you read and publish in one click. Nothing is published automatically.
Restaurants often welcome visitors from abroad: replying to a review left in English or Spanish in that language makes a real difference, and invitations also go out in the guest's language thanks to templates available in 20 languages.
Understand what your guests are saying
Beyond the rating, what matters is what keeps coming up: lunch service, the weekend wait, a dish, the noise, the welcome. Otiview's AI analysis groups your reviews by theme and sentiment to surface what guests love and what is worth fixing.
You work from real feedback rather than impressions, and you can see the effect of your changes week after week.
Run several restaurants from one account
If you run several locations or a chain, Otiview is multi-location: each restaurant keeps its own reviews, QR codes, campaigns and stats, and you switch between them from the same account.
Important: Otiview does not filter negative reviews. The public link is always offered, whatever the rating, to stay in line with Google and FTC rules. An unhappy guest can also send you private feedback, but the public review option always stays available.
Do
- Ask at the right moment: after a good meal, with the check or just after.
- Make it effortless: a QR on the table or a direct link, one tap.
- Reply quickly and personally, in the language of the review.
- Offer the ask to every guest, not only the happiest ones.
Avoid
- Filtering or hiding reviews based on the rating (against Google's rules).
- Buying fake reviews or offering a discount for a positive one.
- Asking during a friction moment (a wait, an unresolved problem).
- Leaving negative reviews without a reply.
Frequently asked questions
How do I get more Google reviews for my restaurant?+
Ask at the right moment (with the check or just after), make it effortless with an in-house QR or an email/SMS link, and reply to every review. Otiview brings these three levers into one tool.
Can I put a review QR code on the tables?+
Yes. Otiview generates printable QR posters in every standard size (A0 to A8), from a table tent to an entrance poster, and you can create several named QR codes per location.
Can I reply to reviews from Otiview?+
Yes, to Google reviews. Otiview suggests a reply written by AI in the language of the review, which you read and publish in one click. No reply is ever published automatically.
I run several restaurants, is that supported?+
Yes. Otiview is multi-location: each restaurant keeps its own reviews, QR codes, campaigns and stats, all from one account.
Is filtering negative reviews allowed?+
No, and Otiview does not do it. The public review link is always offered whatever the rating, to stay in line with Google and FTC rules.
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See what it looks like
Look at a sample analysis report, then try Otiview on your own restaurant. Free trial, no credit card.